Troubleshooting Citrix Provisioning Services vDisk HA issues.

Thursday, August 25, 2011

If you have multiple Citrix Provisioning Servers in your farm yet are having some clients freeze/hang when one of the stream services shut down, you might have a simple configuration issue within the Citrix Provisioning Services Console.

After verifying that all vDisks are available and accessible from all Provisioning Servers, check out these additional configuration options.
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Verify that the Store is set to service all Provisioning Servers.

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Verify that the actual vDisk is set for High Availability.

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Verify that the vDisk is set to use a load balancing algorithm and not assigned to a particular Provisioning Server.

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Check the Bootstrap configuration for ALL Provisioning servers to make sure all Provisioning Servers are listed correctly.  Incorrect setting in the Bootstrap configuration will affect fail over behavior.

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