// This is the script to give summary on the main page.
Think IPM

Monday, August 22, 2011

Citrix Provisioning Server Error : Data Login Failed

It was strange,  I was adding a new Citrix Provisioning Server to an existing farm and every time I tried to launch the console, I would receive the following Critical Error. [The database login failed. The user has no database access rights.]  In the details, it did reference the computer account.  I knew that I was logged in with an appropriately permissioned user account.  The resolution was a pretty painless one.  Re-running the Configuration Wizard, I had inadvertently neglected to check the ‘Configure the database for the account’ option.   Once that option was checked and ran, connection from this machine to the SQL database went through without a hitch.
imageimage
While troubleshooting, I ended up changing some of the logs from ‘INFO’ to ‘DEBUG’.  These setting can be found in the *.config files.  Below are the standard file locations.
Console log file: “c:\documents and settings\all users\application data\citrix\provisioning server\eeapi.log”
Config file: “c:\program files\citrix\provisioning server console\enterpriseaccess_log.config”
Stream process log file: “c:\documents and settings\all users\application data\citrix\provisioning server\stream.log”
Config file: “c:\program files\citrix\provisioning server\stream_log.config”
Soap server log file: “c:\documents and settings\all users\application data\citrix\provisioning server\soapserver.log”
Config file: “c:\program files\citrix\provisioning server\soapserver_log.config”
MCLI log file: “c:\documents and settings\all users\application data\citrix\provisioning server\mcli.log”
Config file: “c:\program files\citrix\provisioning server\mcli_log.config''
blog comments powered by Disqus Blog Widget by LinkWithin